GOAT Fitness Account
Delete.
Ask us to delete your online account. We verify the request, delete what the law lets us, and tell you what stays and why.
01 / Request
Deleted
- Your sign-in (email and password, Google or Apple)
- Your profile and online membership record
- Door credentials and the phones registered to open the door
- Family members and guests you added to your account
- Your shopping cart
- Workout programs, logged sessions and personal records
- Rewards points, badges and reward activity
Kept for its legal window
- Signed waivers and agreementsKept 7 years in a retention-locked archive as legal evidence.
- Billing, transaction and tax recordsKept as required for accounting and tax purposes and for the 4-year contract limitations period.
- Gym entry historyIdentifiable for 12 months for facility security; after that only a monthly visit count and a de-identified copy remain.
- Security, fraud and incident recordsKept to establish or defend legal claims and to enforce gym rules.
Deleting your account does not cancel a gym membership; cancel that first from your dashboard or at the desk. Any balance owed stays due.